Privacy Policy
Effective Date: July 18, 2026
Welcome to SwiftWay Tech (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our remote technical support services.
Information We Collect
When you use our website or request support, we may collect the following information:
Personal Information
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Full Name
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Email Address
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Phone Number
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Billing Address
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Payment Information (processed securely through Stripe)
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Any information you voluntarily provide when contacting us
Technical Information
We may automatically collect certain technical information, including:
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IP Address
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Browser Type
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Device Information
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Operating System
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Pages Visited
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Cookies and Analytics Data
How We Use Your Information
We use your information to:
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Provide remote technical support services
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Process orders and payments
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Communicate regarding your support request
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Respond to customer inquiries
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Improve our website and services
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Prevent fraud and unauthorized activity
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Comply with legal obligations
Remote Support Sessions
When you request remote assistance through tools such as AnyDesk or TeamViewer, our technicians may temporarily access your computer only with your permission.
We do not access, copy, or retain your personal files unless it is necessary to resolve the issue and you explicitly authorize us to do so.
You may end a remote support session at any time.
Payment Processing
All payments are securely processed through Stripe. We do not store or have access to your complete credit or debit card information.
Please refer to Stripe’s Privacy Policy for information about how payment data is handled.
Cookies
Our website may use cookies to:
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Improve website functionality
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Remember user preferences
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Analyze website traffic
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Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only when:
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Required by law
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Necessary to process payments
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Working with trusted service providers who assist in operating our business
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Protecting our legal rights or preventing fraud
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain customer information only for as long as necessary to:
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Provide requested services
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Maintain business records
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Meet legal and accounting obligations
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Resolve disputes
Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your data
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Object to certain processing activities
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Request a copy of your personal data
To exercise these rights, please contact us using the information below.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.
Children’s Privacy
Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
SwiftWay Tech
Email: support@swiftwaytech.com
We will make every reasonable effort to respond to your inquiry promptly.